Mattoon Plumbers Near You
Mattoon Plumbing & Drain Solutions: Licensed Mattoon Plumber Available 24/7 Providing Emergency Plumbing and Drain Services
Roto-Rooter is a licensed plumber in Mattoon, IL offering full-service plumbing repair and maintenance 24 hours a day, seven days a week. From drain cleaning to toilet clogs, water heaters to new installations, our experienced Mattoon plumbers can do it all – on your schedule. To schedule an appointment with our experienced plumbers please call our Mattoon plumbing office at 618-440-3707.
Serving the entire metro area, Including:
Counties in the Mattoon Area
Awards & Recognition


Frequently Asked Questions in Mattoon
When multiple drains in my house back up at the same time, what does that mean?
Simultaneous backups across fixtures - toilets, tubs, and floor drains all sluggish or overflowing together - point to a blockage in the main sewer line rather than an individual fixture drain. The blockage sits between your house and the city connection. Roto-Rooter clears main line blockages with a cable auger or hydro jetting, then uses a sewer camera to confirm the line is fully open before leaving.
Is Roto-Rooter available if a pipe bursts in the middle of the night?
Yes. Roto-Rooter is available 24/7, 365 days a year - including nights, weekends, and holidays. Plumbing emergencies don't follow business hours, and a burst pipe or sewage backup can cause serious damage within hours if not addressed. Call 618-440-3707 any time and a technician will be dispatched to assess and repair the problem.
How does a water softener actually remove hardness from my water?
A water softener uses an ion exchange resin bed. As hard water passes through, calcium and magnesium ions - the minerals that cause scale - swap places with sodium or potassium ions held in the resin. The result is softened water that won't deposit scale on water heater elements, faucets, or appliances. Periodically, the softener flushes the resin with a brine solution to restore its capacity - this is called regeneration.
My refrigerator's ice maker line is leaking behind the fridge. Is that a plumbing job?
Yes. Ice maker supply lines are small-diameter tubes that connect to your home's water supply, and a failed fitting or cracked line can leak slowly behind the refrigerator for weeks before it's visible. That slow leak saturates the subfloor and can cause significant water damage. Roto-Rooter repairs or replaces the supply line connection and checks for any moisture damage that may have developed.
What's the difference between snaking a drain and hydro jetting?
A cable auger (snake) punches through the blockage and restores flow, but it doesn't remove the buildup coating the pipe wall. Hydro jetting uses a high-pressure water stream to scour the entire interior surface - grease, mineral scale, and root debris all get flushed out. Snaking is often the right first step; hydro jetting makes sense when clogs keep coming back or when a camera shows heavy buildup.
My toilet keeps running even after I jiggle the handle. What's wrong?
A running toilet is almost always a worn flapper or a faulty fill valve. The flapper is the rubber seal at the tank bottom - when it degrades, water trickles continuously into the bowl. The fill valve controls how the tank refills after a flush. Both are straightforward repairs, but leaving them unaddressed wastes a significant amount of water every day. Roto-Rooter can diagnose and replace the failing component quickly.
What should I do first if I find standing water in my basement after a pipe bursts?
Shut off the main water supply immediately to stop the flow, then avoid contact with the water until you know its source - water that has contacted sewage is a health hazard. Roto-Rooter handles both the plumbing repair and the water damage restoration: technicians extract standing water, set air movers and dehumidifiers to dry the structure, and treat affected surfaces to prevent microbial growth. Call 618-440-3707 for emergency service in Mattoon, IL.
What causes low water pressure throughout the whole house?
Whole-house low pressure usually points to one of three things: a partially closed main shutoff valve, a failing pressure reducing valve (PRV), or a leak somewhere in the supply line. The PRV regulates incoming municipal pressure down to a safe household range - when it fails, pressure can drop dramatically. A Roto-Rooter technician tests each component systematically to find the source and restore normal flow.
Can tree roots really get inside my drain pipes?
Yes. Roots enter through hairline cracks at pipe joints, especially in older clay or cast iron sewer laterals. Once inside, they absorb moisture and expand, eventually forming a dense mass that catches debris and causes recurring backups. The Roto-Rooter Machine cuts through root intrusions, and a camera inspection afterward shows whether the pipe wall itself is damaged and needs further attention.
Why does my water heater make a rumbling noise when it heats up?
That rumbling almost always means sediment has settled on the tank floor. As the burner heats the water, it forces steam bubbles through the sediment layer, creating that sound. Left alone, the buildup reduces heating efficiency and shortens tank life. A Roto-Rooter technician flushes the sediment, inspects the anode rod, and checks the pressure relief valve to restore safe, efficient operation.
How do I know if I have a hidden water leak inside my walls?
Hidden leaks often show up as soft drywall, unexplained spikes in your water bill, or a musty smell without an obvious source. A Roto-Rooter technician uses moisture meters and visual inspection to trace the leak path without tearing open walls unnecessarily. Catching a hidden leak early prevents structural damage and mold growth. Call 618-440-3707 to schedule a leak detection visit.
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618-440-3707
