Plumber in Kent, WA

Courteous and professional. Explain everything properly.

Frank our technician was here when he said he would be, Same day service! Thank you. Frank took care of our problem quickly, answered our questions. He was ... professional, courteous and a nice person. We will definitely call RR the next time we have a plumbing problem.

Woke up Saturday morning and had a toilet leaking and water beneath my water heater. Called Roto-Rooter and had a wonderful technician by the name of Tim Nelson at my ... place within a couple of hours. He was very pleasant and walked me through all the repairs and referred me to their insurance team for further evaluation after repairing the main leak. I would refer Tim Nelson at Roto-Rooter for repairs any time.

Quick and fast service. Provide solution and tried to fix it with better quality

Doc was great. Efficient, personable, clean, well manored, informative.

Fernando was excellent! Thanks guys!

Your technician was very informative and helpful. You also provided very fast service, arriving at the precise time and date when we had requested the service. We couldn't have hoped ... for a better experience.

My call and service from Roto-Rooter was wonderful. From the 1st appointment call to Chris finishing up the Plumbing Leak for me. Tony, from water removal, call me ... first. I was impressed that he called in the first place, but he was extremely friendly and super helpful. When Chris came to actually fixed my leak, it turned out that I needed a second person due to my crawl space height. He re-scheduled for the next day with a partner and made it a priority to come first thing. They were able to fix the leak in short order. Eveyone I dealt with were on the top of their game. Without a double, not only will I use Roto-Rotor again if I ever have another plumbing problem but will definately let anyone I know with one to call you guys first. Thanks, Crys

I had a clogged drain line. I have used Roto Rooter in the past at different residences always with good results. The service men are always friendly and I was ... lucky enough to get Cliff again this time he is super friendly and I enjoy talking with him while he works.

William did an excellent job. Cleaned out the pipes underneath the kitchen sink, that were clogged with white rice. Professional, courteous, and very helpful. Job well done!

John was awesome; he did up an analysis to the issue with the stuck garbage disposal, provided solid advice based upon his observation to what was wrong. The old ... garbage disposal was rusted shut! He ended up needing to replace the disposal, and it was installed properly and very efficiently. I’m glad Roto Rooter sent a qualified pro to resolve the issue.

The service team was punctual, personable, proficient, and professional. Will use again!

The service was personable, proficient, and professional with immediate and competent responses. I will definitely use them again if needed.

On another problem, Ryan said he would call about our shower leak. No call yet.

I had one toilet that tended to do it's own thing. Your employee Tim Nelson corrected that. He was very friendly and fast. He checked with me for toilet info ... before-hand and brought the correct parts. He drained the tanks of both my toilets, vacuumed the insides, changed the flushing mechanisms, checked for proper flushing and cleaned up afterwards. Toilets now work properly. I highly recommend him. L

We have a clogged in our kitchen sink drain on December 10, 2108. Casey Ewing came and took care of it for us. The following day the main drain ... line that ties up to the main sewer line outside the house was also clogged. Apparently the debris that were dislodged from the kitchen sink drain line were all pushed to the main drain line and got stuck there. Roto-Rooter sent Casey again and he cleared the clog in less than 30 minutes. Casey is courteous, helpful, and a hard-working Service Technician. He also gave us tips on how to maintain cleanliness of the sink, bathroom sinks and showers drain lines. The front desk and the dispatcher were also very helpful and promptly provided the assistance we needed.

The service man was prompt, polite,and knowledgeable. He unclogged my sink quickly and left everything clean and orderly. I would not hesitate to use the service again, and would ... readily recommend the company to my friends.

Very helpful and professional. Good communication and recommendations.

Steve Kelly spent several hours helping us unclog and waterjet a clogged drainage pipe running from the from of the house to the back. Water was backing up in our ... garage and potentially going to damage the home. Steve was great and knows what he's doing.

Both Drew and Shannon were very thorough and were more than willing to answer any questions I thought of. The process of repair and restoration are at the beginning stages.

Roto- Rooter provided timely and professional service.

they came out and are helping with the issue, the rep was great... he recommended having the pipe from the house to the tank replace... still working on the issue..

I was very pleased with the service. When I called to schedule an appointment, they gave me a window of time that the technician would arrive. They called ... a half hour before his estimated arrival time & he was spot on. Jesse was our technician. He was very polite, knowledgeable, and, we had a functioning kitchen sink before he left. I was extremely happy that they were able to make a visit the same day that I called.

Two problems appear to have been resolved; time will tell in the case of the shower leak.

Paul Warner went out of his way to be helpful to me. Greatly appreciated. He fixed a complicated sink/disposal problem.

I can always count on Roto-Rooter to do an excellent job in a timely manner. Aaron #2723 the service tech and very professional and did a great job! ... Thank you so much for a job well done.

Really appreciated the plumber, Tim Nelson dedication to do the job correctly. Also was sincerely grateful he took the tme to explain the problem. Once again. Many thanks!