Independence's Plumbing, Drain and Water Cleanup Experts

You did an excellent job.Thank you very much

Justin arrived within the time limit given and completed the work within an hour. He cleanup of the area was spotless.

Justin was very professional and did a great job.

Larry 301 came to determine the source of my sump pump malfunction causing the relentless alarm this morning. He unbolted the lid to find a separated back-up pump connection, which ... had ultimately drained the battery and disabled the back up pump’s ability to function during an outage. (there is more to the explanation). He repaired the connection and tested the function of the main pump. As I requested, Larry wrote a detailed description on the invoice for me to give to my sump system installer next week after he returns from vacation and can come to assess the cause for the disconnect and (deal with the dead battery). I learned that this equipment installed November of 2017 is not the quality I expected from that independent contractor, highly recommended by another contractor who had done good work himself on our property in the past—which brings me to say that I have learned to hire more established service providers who are accountable to someone regarding work ethics and standards. This is a competitive era for service industries, where service is judged with more scrutiny than the products themselves. I am always eager to give excellent service industry reviews, in contrast to those never-reported low ratings for apathetic rookie techs representing a relative’s company with poor or nil hiring practices—and providing only OJT, limited at that. I have found that formal training and continuing education keeps service techs providing the best possible results. My contractor selections in recent years have been dissapointing, so it is a pleasant change to have a gentleman like Larry to efficiently and pleasantly provide a repair, as well as ensure my understanding of the problem and his resolution. For someone needing plumbing services, I would readily recommend RotoRooter and Larry, whose character and standards show very well for the Company brand. The service techs are in fact your Marketing Department!

Robert did an excellent job. Thank him again.

Unclogged drain quickly. Great service.

Great communication. Tech(Noah) fantastic. explained everything and very helpful.

Your plumber was courteous, helpful and completed the job swiftly. I would recommend your service to everyone.

R Citi # 447 did a great job. Please give him a raise.

We are very happy with the service we have received. Ryan McFaddin #66 just finished his stint , running a camera down our line, and was a wealth of information, ... and it was greatly appreciated. Everyone involved, has been great to work with.

fast and professional.

Amber 1476 was amazing!!! She was honest and personable and fixed our problem and explained everything perfectly. I will ask for her every time!!! She is an ... asset to her organization. Seriously.

We have used Roto-Rooter several times. NEVER have we ever had a problem with them. Please remember, you pay them for their knowledge and service you do not ... know how to do. Well worth the $. Our service person was Scott #3394. Very professional. Thank you so much!

Adam#1090 and Rcittio(?)#447 Helped out with our job, and we're great, as well..lol

Taylor Brown, #0002 Ben, #1965 Albert, #315 Carlos Christian, Chris Jones, rep Taylor Brown and her team were great to work with. Chris was very knowledgeable. They we're very helpful, with our questions and concerns. ... They took great care of our belongings in the clean up, and such, and we're in and out in a few days. I think they did a great job, and would I would recommend them, in a heartbeat..lol Their contact info is in my phone.

Curtis # 653 was knowledgeable and very courteous. He triple checked his work. Your company always has the most qualified plumbers for doing what is needed. A ... huge thumbs up !

Unfortunately I had a major failure in my main sewage line. A plumber was out in 2 hours and got me lined out for a permanent repair, which was ... completed the next day. This repair replaced the entire line from house to street. Prompt, professional, and personable. Hopefully I won't need to be a customer again but I know who I'm calling if I do.

Did a great job and was very efficient! Thanks!

Service was prompt and courteous. Scott did a fantastic job. Thank you

I would like to praise text #3379, Rob, for a job well done. Due to his innovating thinking and hard work, in the rain no less, he helped to solve ... a difficult plumbing problem at my house.

Amber was very informative and worked quick to solve the clog. I was very happy with the service.

I was very impressed with the personnel and work that was done at my house. They provided great answers to my questions and did thorough work. I will ... definitely recommend the company.

The Technician that came out (Lee Tech#0212) was very knowledgeable and gave us some tips on how to avoid our issue again. Great Tech and Great Service. Thank You

The repair lady was prompt. She determined what the problem was and fixed it. She was neat in her repair of the plumbing problem and professional.

Came in a timely manner, kept me informed as to what he was doing

Justin tech #700 did a great job. Very polite and professional

Your technician Curtis Bergstrom was very friendly, efficient and professional.