Roto-Rooter San Antonio: Your Trusted Plumbing & Drain Company

My kitchen sink was stopped up. I called and the technician was here within 2 hours. Had it unstopped within 30 minutes. Technician was very nice.

We had to call for a plumber for a main sewer line issue, Dustin arrived within an 1 hr. of my service call. He was quick to assess the situation, ... auger was placed down and blockage was located and cleared 20 to 25 ft. out. We thought issue was resolved, camera placed down while water being ran and found blockage still existed. So, auger ran a second time, this time it pulled out a lot more roots. I was very pleased with how thorough Dustin was, how long he ran the auger and his professionalism, always smiling, great disposition. It's refreshing to see someone who ernestly enjoys his job. Work was performed to our satisfaction, and I consider myself picky. Dustin's Supervisor: Joseph, also, came out. He's the one who ran the camera. He, too, was thorough. He checked to see if any issue existed on the City's side that may need to be addressed and advised us of several options regarding repair. I appreciated not feeling like I was getting a song and dance routine and that I had options. I can tell you, I don't typically fill surveys out. I may tell people that I will, but never do! I was very pleased and will definetly use their services, again, in years to come.

Jeff was great. He assessed the problem, fixed it and gave Information on what needed to be done to remediate

Well... It was obviously time for our annual kitchen sink clog. We usually see you sometime in February or March. The service tech took his time unblocking the clog, which ... was about 70 feet out, as usual. He painstakingly made sure that he did not make any kind of mess. When he was finished, all I had to do was put my cleaning products back in the cabinet under the sink. I had absolutely no clean up. I am very happy with Roto Rooter. I especially like that you don't charge more for late night or weekends, as my clogs never happen during the week. We'll see you next year!

Service was great. Technician was on-time, knowledgeable and courteous.

We experienced a water leak in our living area as a result of a broken drain pipe. Jose was our project manager. He immediately arranged for water restoration services ... and made sure all subsequent repair services went as scheduled. He was always very professional, responsive, and accommodating. Roto-Rooter is fortunate to have such a great employee! Thank you, Jose!

Alex, our technician, was most punctual, professional, and courteous. We will definitely use Roto-Rooter for any future needs.

The fact that they didn’t have an emergency service call fee for a Sunday evening like the company I called prior was the best thing right from the start. The ... employee was very nice and did a great job. He got the break fixed pretty quick and cleaned up as best he could given the rainy weather we had all weekend. I highly recommend them.

Joe was amazing. Very polite, knowledgeable, and professional.

Waiting for camera portion to be done tomorrow

Plumber arrived in the specified small time window (2 hour), had all the needed tools to do the job, and was polite, confident, and efficient in getting the job done.

Best in SAn Antonio. Prompt and courteous. Pricing up-front.

ALL STAFF were knowledgeable and VERY RESPECTFUL!

I had called several places this morning , and called rotorrooter and you guys were sent out in a few hours ...Thank You Dustin & Thomas for the great job. ... Quick and very professional service . Thank You ...Have a great day

The repairman was courteous, business like and seemed to be very efficient.

Very professional. They were considerate and helped me to understand everything that was going on and gave me options! I will definitely call them next time I need a ... plumber.

Maurice did a great job he was fast and friendly did not try and bs me which I really appreciate.

Was surprised at the quick response. All of the personnel were fantastic, knew what needed to be done and got it done quickly.

Justin was very knowledgeable as well as thorough, we appreciated his efficiency too. He was quick to figure out the problem and solve it.

Responded quickly to our problem, fixed the source of the problem and started the cleanup right away. Great service.

Excellent, fast, no-pressure service!

Both service technicians were polite, friendly and explained work needed completely to me.

Courteous, ptofessional rep.

I had some plumbing issues and I got fast, friendly service right away.

Quick and efficient. So far so good. Thank you for doing the, work on a Sunday night too. M

I had a HUGE problem! I had a pipe break in my foundation. John came and coordinated everything for me! John spoke with my insurance company and ... got it all done. As far as I am concerned, John is the BEST!!!

Arrived on time. Went straight to work. Analyzed the situation immediately. Men were confident, respectful, knowledgeable, and efficient. I was kept informed of every step that was taken to repair my issue. ... I would highly recommend Roto-Rooter to anyone.