Quick response! Excellent service and resolution of the problem

Fast, extremely professional service when I needed it most !!

fast service curtious plumber very knowelegable

You have a customer for life. The gentlemen were great. I'm a single woman / home owner. They explained everything to me so I could understand. ... It was a major job $4,500.00. They did a great job and were very neat. You have a customer for life. :)

The young man that came to house was excellent in his explanation. He was very professional. It's unbelievable that he is so young and carries himself as he ... does. He tried very hard to unclog my blockage but unfortunately the problem was extreme. Consider him a great asset to your company. I don't remember his name but in the future should I have another issue I would request him.

We had an main sewer line back up due to tree roots. It was a Sunday and not sure we would be able to get someone to come out. Ron ... showed up when promised and was very professional. He took care of the problem quickly and we were very satisfied!

very professional,. informative.and didn't leave a mess and arrived on time very pleased and would recomend them to everyone.

John was great! He was very informative, he learned our main sewer and explained what a trap was and also was able to get a plumber out to us asap. ... We will use Roto Rooter again.

Dan was awesome. Very professional and informative.

everyone was very nice to me, the office & the driver. the driver explained everything before he proceeded to fix and explained what he was going to do.

Ron was the service technician that came out for our service call. Ron was knowledgeable and and was able to fix the issue that we had in a timely ... manner. Thank you

The personnel, Mr. Josh, that was sent did a good job.

The service was excellent

Great service...fast and efficient.

Dan and Mike from Roto-Rooter came to our house to check out the plumbing problems we were having. They were very cordial and went above and beyond and very proactively ... solved the issues we were having. They were great! I'd recommend Roto-Rooter any day.

Fast friendly and professional

Gilbert, the gentleman who came to my home was a true professional. Evaluated the situation and determined we had a clog. Then went promptly went to work and eliminated the ... clog quickly. And was extremely neat, made no mess. Gave me some instructions on how to eliminate this problem in the future. A pleasure to do business with.

The technician was excellent. The problem was resolved, he cleaned everything up and left the bathroom in great shape.

Gilbert provided thorough, professional, quality service. and he gave me some good advice for future pipe care.

My downstairs bathroom was nonfunctional due to a back up in the toilet and shower. Despite some delay and confusion after my initial call yesterday morning around 10:30, I had ... a visit from a water restoration tech (Dan) within the initial stated time - 11:30. As he arrived, a call came from the office saying i would be on the schedule for yesterday. No sooner had I hung up when another call came through telling me that the first available plumber would be out on December 28. (3 weeks with raw sewage right next to my kitchen?) Fortunately, Dan called back and we found out that the second call was in error and that I would see a plumber that day. While it wasn't in the 4 hour window originally stated, a plumber arrived around 6:30. Sadly, I did not catch his name,only his number (5505). He was extremely polite and efficient. The toilet was removed and the lines snaked, and all will be well after some minor cleanup this morning. He was finished and gone by 8:30. I was very impressed by his calm demeanor, despite the fact that he was called in from Brockton, MA - about 40 or more miles from my home in Peabody, on a late Saturday afternoon in freezing weather. Another unsung hero in my book.

Tech was very courteous and professional, worked quickly efficiently. Highly recommend RR

The service tech was awesome ! He gave me some helpful information about my pipes. Most of all my plumbing is fix and I’m very grateful !

I cannot day enough of the service I received from the dispatchers to the plumbers who were knowledgeable, patience and committed to fixing the problems with my kitchen sink and ... bathtub. Professional and courteous through and through. Great service!

Excellent, prompt, friendly service.

Extremely happy with the service to fix a plumbing /sewage issue. Roy was very professional and efficient ! Would absolutely use your service again in the future . THANK YOU

The serviced technician just left and solved the issue I had. He was a young man who was very knowledgeable and explained system very well. He was polite ... and it is a pleasure to have him represent the Roto Rooter company. Thank you for his dervice.

The gentlemen was amazing and told us other issues that needed to be addressed also.