Austin's Plumbing, Drain and Water Cleanup Experts

Technician was friendly and invited me to watch. He answered all my questions about the process and showed me how to prevent the problem.

Good workmanship. Good advice.

Chris did a fantastic job. Was very helpful in explain the problem and the potential solutions. Worked hard once he got there and did amazing start to finish. They were ... able to get out on the first day to fix a leak, im very thankful.

Professional and got the job done.

Roto Rooter continues to maintain its dependability on professional technicians; Shannon listened to our concern and then explained what he intended to do by clarifying exactly what his plan could ... do for us....the time to complete this task was amazing and Thank You Roto Rooter.

The technician was great.

Service was great a job well done in a timely manner

Chris Mc Iver was very knowledgeable fixed our water heater problem with great efficiency and we were very happy with the discounted labor fee

Jose & Jesus came out & not only fixed 3 toilets we had that were moving, but also fixed a leaking sink for us. They were great! They were prompt, ... professional, & just all around great guys to deal with! Not only did they fix everything for us, but they did it for $2,000 less than another company had quoted us & in a lot less time! We will definitely be using them in the future for all of our plumbing needs!

Chris did an excellent job explaining everything he was doing. He made the necessary repairs and I appreciate his professionalism and time.

We had Chris and he did an awesome job. He showed up on time, he was professional in explaining the problem and the options available to us and then after ... we picked the best option did great work. Everything looks and works perfectly!

Loved that you came out right away to fix clogged toilet. I was impressed by this.

Very helpful and did a great job explaining the problem and how it can be resolved.

Excellent, polite, neat service. Shannon is a great service man.

Quick and easy to get an appointment. Very professional and knowledgeable technician.

Peter was very friendly and informative. I felt comfortable having him in and around my home.

Tech was great and had my sink unblocked within 15 minutes. $360 for the work seems a bit steep I'm sure that's market rate.

Peter arrived on time and got right to work. He cleared the blocked drain and made sure all was well before leaving. Very professional and personable.

Once the technician gets to us, that person is always excellent. Great expertise and very considerate customer service. Unfortunately, the dispatch has been unable to get someone to us within ... the window that we were promised and when asked for updates on estimated time of arrival has been both rude and inaccurate. Waited all day for an 8-12 appointment. Tech finally showed up at 3:50 pm. Again, once he got here, he was great. Shannon and Pablo were my most recent plumbers. I would be happy to have either one back any time.

Service was fast technician new what needed to be done in a timely fashion.

The service tech, Omid Mandave, was courteous and on time. The work was completed and the everything was left clean and orderly.

Chris McIvor was a great technician serving in a master plumber role for Roto-Rooter. I highly recommend him for your company's benefit. He was very confident and straightforward in guiding ... us to a great solution for replacing our downstairs toilet with water conservTION-COMPLIANT AND HIGH EFFICIENCY TOILETsystem. High marks on his personality and workmanship.

Shannon, my technician, was professional and friendly. He arrived on time and worked until the problem was resolved. He informed me of the cause of the clog and ... how to prevent it in the future. He respected my house and cleaned up the bathroom as much as he could. He even made sure I locked my front door on his way out. I couldn't be more pleased with the service I was provided.

Fast, friendly and professional service - my drain was cleaned out and working again within three hours of my call to Roto-Rooter, Lazaro got my problem resolved very quickly.

Pablo was very timely, very thorough, and super nice. This is my 2nd time calling Roto Rooter and will continue to use your service whenever needed.

Very professional and in and out.

We highly recommend Roto-Rooter! The technicians assigned to our plumbing issue were very courteous and professional. Victor Palacios was very thorough in explaining the problem and the recommended resolution. ... He communicated with our homeowners insurance agent assigned to the claim to facilitate the reimbursement. The technicians Ben and Jerome were careful in the excavation with minimal disruption of plants. The work completed is excellent workmanship. They cleaned up debris and hauled it away. They worked long hours to complete the work in one day. We are so pleased. We felt we were treated by caring professionals who seemed like loving family! We will definitely continue to use this company for any future needs.